Clinic Cancellation Policy

Please try to give us at least 48 hours notice if you are not able to attend an appointment. This enables someone else to be pre-screened and take your slot or saves your therapist a wasted trip to the clinic if they have traveled there especially for your treatment.

If less than 24 hours notice is given or you miss an appointment without letting us know, you will be invoiced for the missed appointment (exceptions may be made in certain circumstances).